Shipping policy
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working business day. You will receive an email confirmation once your order has been dispatched.
2. Domestic Shipping (India)
We offer two shipping options for all orders within India:
Free Shipping on Prepaid Orders All prepaid orders (paid online at checkout via UPI, card, net banking, or wallet) qualify for free shipping, regardless of order value.
Cash on Delivery (COD) COD is available for orders. A handling fee of ₹149 is charged at checkout to cover COD processing costs. This fee is non-refundable.
3. Estimated Delivery Time (India)
Standard domestic delivery typically takes 3–7 business days depending on your location. Remote or rural areas may take slightly longer. Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation with a tracking number. You can use this number to track your shipment through the courier's website.
5. Address Changes
Please ensure your shipping address is correct before placing your order. If you need to change your delivery address, contact us immediately after placing the order. We cannot guarantee address changes once an order has been dispatched.
6. Lost or Delayed Shipments
If your order has not arrived within the expected delivery window, please contact us at sanoria.in@gmail.com with your order number. We will work with the courier to investigate and resolve the issue as quickly as possible.
7. Contact Us
For any shipping-related queries, please reach out to us at sanoria.in@gmail.com